Chronic Sweatshirt

Machine wash at a low heat.
Wash garments inside-out, with similar colours.
Avoid using bleach. Use non-chlorine bleach if necessary.
Do not use fabric softeners.
Tumble dry on a low cycle. Hang-dry for longer life.
Cool iron inside-out. Do not iron directly on the print.
Do not dry clean.

Eco printing: these are created using water based inks. 

Materials:
80% cotton 20% polyester 

Alice Ella is domiciled in the UK.

All European online retail platforms must adhere to the Consumer Contracts Regulations which came into force in the UK on 13 June 2014 (replacing the Distance Selling Regulations).

These regulations outline the various rights consumers have when it comes to cancelling orders which aren’t required. However, there are a number of exemptions to these rules and the types of product I create fall under those items that you are unable to return once received, unless there is a defect with the product.

The circumstances where the Consumer Contracts Regulations won’t give you a right to cancel include perishable items, CDs, DVDs, pharmaceutical products and software if you’ve broken the seal on the wrapping. Exemptions are also made for tailor-made or personalised items. These products are tailor made, custom-made and bespoke to the end-consumers individual specifications and no order would exist unless a personalised commission was provided.

This means you may cancel your order at any stage, provided I have not initiated production for your order or dispatched the relevant products to you. To do this you must notify me in writing at the contact page as soon as possible, and before I have made your item for you.

I do not accept returns of unwanted items.

Items are made individually once an order has gone through.

This means that the item needs to be made or printed to your specifications /measurements and then posted to you, so please allow time for this.

Approximate handling time is 3 business days to make and package your item, and from then, shipping is within 24-48 hours.

There may be different shipping and courier options available depending on the country and product type.

Tracking availability varies and will depend on the country, product type and shipping method, that have been selected with your order. Generally budget shipping is untracked and express is tracked.

Dispatch times vary between different product types and different labs operating in different time zones.  

All items have estimated delivery times shown in our price lists and apps to give you an idea of how long it typically takes to deliver a product to various countries around the world.

Factors which could delay delivery times include:

• Mistyped or incorrectly formatted address
• Customs and import restrictions
• Failed delivery attempts (i.e. no one home to receive the order)
• Postal strikes
• Other adverse conditions (such as storms and natural disasters)

If an order is outside the expected delivery window then please use the 'contact' page on this website for additional information, and I will get back to you ASAP.

Please note that I cannot offer free replacements for orders not received due to an incorrect address provided.

Chest to fit: 
S: 1040mm M: 1120mm L: 1200mm XL: 1280mm 2XL: 1360mm

Body length:
S: 690mm M: 720mm L: 750mm XL: 780mm 2XL: 810mm

Sleeve length:
S: 670mm M: 680mm L: 700mm XL: 710mm 2XL: 730mm